Operations Support Specialist

Are you a detail-driven professional who thrives on creating order from complexity? Join our dynamic team as an Operations Support Specialist and help drive operational excellence through your analytical mindset and meticulous approach.

About the Opportunity

We're seeking a candidate that can provide essential operational support services, focusing on system optimization, account management, and process improvement. This remote position offers the flexibility to work from anywhere in the United States while contributing to meaningful operational initiatives.

What You'll Do

• Drive account performance by monitoring merchant reserves and implementing proactive management strategies
• Ensure business continuity through systematic monitoring of critical systems and login credentials
• Develop and maintain comprehensive documentation for operational processes and procedures
• Collaborate with cross-functional teams to streamline workflows and enhance operational efficiency
• Analyze operational data to identify trends and recommend process improvements
• Lead problem-solving initiatives to address complex operational challenges
• Manage recurring operational tasks with precision and consistency

What Makes You a Great Fit

• Demonstrated track record in operations, account management, or related analytical roles
• Sharp analytical skills with the ability to translate data into actionable insights
• Excellence in written and verbal communication
• Proficiency in business tools including Excel, Google Workspace, and analytics platforms
• Strong organizational skills with proven ability to manage multiple priorities effectively
• Self-motivated with a proactive approach to problem-solving
• Experience working independently and managing deliverables with minimal supervision

Technical Requirements

• Reliable high-speed internet connection
• Personal computer with current operating system and security measures
• Quiet, professional work environment
• Ability to maintain regular business hours in U.S. time zones

Why Partner With Us

• Opportunity to work with innovative operational systems
• Flexible remote work environment
• Professional growth and skill development
• Collaborative team environment
• Long-term contract potential for the right candidate

Equal Opportunity Statement

We are committed to fostering a diverse and inclusive environment. We engage with contractors regardless of race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. We celebrate diversity and are dedicated to creating an engaging environment for all qualified individuals.

Our client is an EEOC Employer and encourages all minority groups to apply.

By applying to this job, as part of our typical recruiting process, from time to time, we may contact you regarding positions that we feel are a good fit for you or engage with you during the recruiting process via SMS text message. Message and data rates may apply, depending on your mobile phone service plan. At any time you can get more help by replying HELP to these texts, or you can opt-out completely by replying STOP. Our Terms of Service are available at www.peoplelift.com.